How to Reset Password

(Videos have no sound.) To reset your password:  Go to https://housinghelpmn.org/users/sign_in  Click "Forgot your Password?"  Your browser does not support...

August 28th, 2020 685 views 0 likes

How to Edit Application

(Videos have no sound.) For program administrators to edit an application: Login https://housinghelpmn.org/users/sign_in with your login credentials Open your list...

August 28th, 2020 609 views 0 likes

How To Change an Applicant's Status

(Videos have no sound.) Changing the status of an application is dependent upon the current status of the application. Each...

August 28th, 2020 494 views 0 likes

How to Upload a Document to an Applicant's Record

(Videos have no sound.) Applicants and program administrators (on behalf of applicants) can upload documents to an applicants record, or...

August 28th, 2020 684 views 2 likes

How to approve payment

Look up applicant. Click on applicant name or id. (Tip: If you open by right clicking in a new tab,...

September 9th, 2020 618 views 1 likes

Tips to Navigating Applicant List

The current applicant list can be tricky to navigate.  One tip we've discovered is to open an application by RIGHT...

September 10th, 2020 506 views 2 likes

Filters for Application List

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September 23rd, 2020 570 views 0 likes

Software Changes Made October 12

October 13th, 2020 392 views 0 likes

How to Assist Applicants with Completing Electronic Signature

Warning Assistance requests cannot be re-opened by the applicant for electronic signature if they were in submitted or verification status...

November 9th, 2020 450 views 0 likes

Accessing Your CHAP Applicant Data Archive (Video)

Your browser does not support HTML5 video. Instructions for CHAP Applicant Archive Your agency’s CHAP applicant data has been archived...

April 27th, 2021 389 views 0 likes