How do I login to my application? (I can't login to my application.)

Written By Penny C (Administrator)

Updated at December 8th, 2020


Decision Tree
How did you complete your pre-application?
  • I called 211
  • Online at housinghelpmn.org
  • Add Button
Did you receive your pin number? Do you remember your pin? 
  • I don't have a pin
  • I do have my pin
  • Add Button

If you no longer have your pin code or it isn't working, please us the above"CONTACT US" form to have them reset your pin for you.

Please be sure to provide your name, email address and that you would like your pin reset.






Did you forget your password?
  • Yes
  • No
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To reset your password:

  1.  Go to https://housinghelpmn.org/users/sign_in 
  2. Click "Forgot your Password?" 




This requires additional troubleshooting. Please use the "contact us" form in the upper-right hand side of this screen.  If possible, please include your name, email and a screenshot of the login screen. 
Did you receive a confirmation link? 
  • Yes
  • No
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If you're account is confirmed, please try resetting your password. 

To reset your password:

  1.  Go to https://housinghelpmn.org/users/sign_in 
  2. Click "Forgot your Password?" 


If you completed your pre-application, the system will email or text you a link to confirm your account. 

If you have not yet, please check your spam or junk folder in your email.  (The email address is noreply@housinghelpmn.org; the subject line is 'Confirmation Instructions".) 

Decision Tree
Did you submit your pre-application with 211 or by yourself at www.housinghelpmn.org?
  • With 211
  • By myself
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At this time, we are unable to re-send the confirmation email if you completed your pre-application with 211.  Please call our customer support line at 651-233-2691 or Toll-Free at 877-314-1401 if this is your situation.

To have another confirmation email sent you, go here. (This will not work if you completed the pre-application over the phone with 211.) 

Do you think you may have entered the wrong email address with your pre-application? If yes, read here.





As of December 8, 2020, the COVID-19 Housing Assistance Program is no longer accepting applications or new assistance requests. 

The COVID-19 Assistance Program is funded by federal dollars through the Coronavirus Relief Fund, which was authorized by the federal Coronavirus Aid, Relief, and Economic Security (CARES) Act and this funding expires on December 31, 2020. Local administrators need the rest of December to review and process as many applications as possible.


Local program administrators continue to process applications in January 2021.  (Applications being processed in January 2021, met submission deadlines in December 2020.)



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