Waitlist Central-Help for Applicants

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Have a question about how to use the website or experiencing an issue?

Email us at info@waitlistcentral.org

December 15th, 2021 824 views 3 likes
I can’t find my verification email. What should I do?

Check your SPAM and Promotions folders. Your verification email was sent from info@waitlistcentral.org If you still can’t find it, try...

December 29th, 2021 953 views 2 likes
I need to upload documents. What format can the documents be in?

bmp, jpg, png, pdf, txt, rtf, doc, docx

December 29th, 2021 853 views 1 likes
Why did it ask for my date of birth?

Your date of birth is used to uniquely identify you, in the event that another person has the same name...

December 29th, 2021 721 views 0 likes
Is my information safe?

Yes. Your information is never used outside of the Waitlist Central system in a manner that enables anyone to personally...

December 29th, 2021 699 views 1 likes
How do I change my password?

Login to your Waitlist Central account Click the [My Profile] button Enter your desired password in the Password and Confirm Password fields...

December 29th, 2021 835 views 2 likes
What counts as income?

Follow this link for more info: https://affordablehousingonline.com/housing-help/Household-Income

December 29th, 2021 908 views 2 likes
Can I cancel my account?

At this time you can’t delete your account. This feature is coming soon. However, you can remove the selection criteria...

December 29th, 2021 778 views 0 likes
I have not received any emails. Why?

Make sure to add info@waitlistcentral.org to your contacts. Check your Spam and Promotions folders to see if the emails are...

December 29th, 2021 668 views 0 likes
How do I get on a waitlist?

Create your account and complete your profile. Log in to your account and go to Your Hub. Here you will...

December 29th, 2021 1583 views 19 likes
How do I get off of a waitlist?

On your Hub, you will see each list you are in on the My Waitlists section. On the right side...

December 29th, 2021 732 views 0 likes
Do I have to pay an application fee to get on the waitlist?

No. You do not have to pay an application fee to get on a waitlist. Once your name comes up...

December 29th, 2021 688 views 1 likes
Where am I at on the waitlist? How much longer do I have to wait?

On your Hub, you can see each list you are on in the My Waitlists section. At the bottom of...

December 29th, 2021 769 views 2 likes
Edit or change my profile

These are the steps to follow to edit or change your profile on Housing Hub Login to Waitlist Central with...

January 16th, 2023 476 views 0 likes
Received a text or email notification?

Login to Waitlist Central to see your Waitlist Central notifications using your applicant login credentials. New notifications will be at...

January 16th, 2023 509 views 0 likes
How do I upload documents?

Login to your Waitlist Central account Click the [My Profile] button Click [Documents] button on left hand side of screen. Click the...

March 18th, 2023 433 views 0 likes
How can I read my Waitlist Central notifications?

If you've received a text telling you to login to Waitlist Central, you will want to read any new notifications. ...

March 18th, 2023 517 views 0 likes
How can I find more waitlists that meet my housing preferences?

Do you want to see waitlists that perfectly match your housing preferences? Yes No, I want to expand my...

March 18th, 2023 433 views 0 likes
How can I see more housing options?

To expand your housing search, we recommend that you log out of your Waitlist Central account. To log out, click...

March 18th, 2023 495 views 0 likes
How do I add another person to my account?

Waitlist Central accounts can include an alternate contact in your profile. To add another person to your account: Login to...

March 18th, 2023 420 views 0 likes

HousingLink Knowledge

Have a question about how to use the website or experiencing an issue?

I can’t find my verification email. What should I do?

I need to upload documents. What format can the documents be in?

Why did it ask for my date of birth?

Is my information safe?

How do I change my password?

What counts as income?

Can I cancel my account?

I have not received any emails. Why?

How do I get on a waitlist?

How do I get off of a waitlist?

Do I have to pay an application fee to get on the waitlist?

Where am I at on the waitlist? How much longer do I have to wait?

Edit or change my profile

Received a text or email notification?

How do I upload documents?

How can I read my Waitlist Central notifications?

How can I find more waitlists that meet my housing preferences?

How can I see more housing options?

How do I add another person to my account?