When will I hear back about my application to the COVID-19 Housing Assistance Program (CHAP)?

Written By Penny C (Administrator)

Updated at December 8th, 2020


As of December 8, 2020, the COVID-19 Housing Assistance Program is no longer accepting applications or new assistance requests. 

The COVID-19 Assistance Program is funded by federal dollars through the Coronavirus Relief Fund, which was authorized by the federal Coronavirus Aid, Relief, and Economic Security (CARES) Act and this funding expires on December 31, 2020. Local administrators need the rest of December to review and process as many applications as possible.


Local program administrators continue to process applications in January 2021.  (Applications being processed in January 2021, met submission deadlines in December 2020.)

Once submitted, your application is processed by the organization, or program administrator you selected in the pre-application. Timelines for processing applications and potential payments vary by program administrator.  

**Due to the high demand, it may take several weeks or longer from the time an application is submitted until the program administrator contacts you to continue the process.  The length of time to process your application will vary and includes factors such as whether you  need help with documentation, the completeness of the documentation, and the number of applications under consideration by the program administrator.**

To check on the status of your application:

The status of your application will be visible under the edit button.  See screenshot below.


If your status says:  

In Progress:  Your assistance request has been started but has not yet been completed OR submitted to your selected service provider/program administrator.

Submitted:  Your assistance requested has been submitted to the provider/program administrator.  Your program administrator will contact you at the email address and/or phone number you provided soon.

Verification:  Your selected provider has begun reviewing your assistance request and will contact you at the email and/or phone number you provided.

Application Approved: Your program administrator has reviewed your application and approved it for payment. Final payment is subject to program funding availability. Payment will be made directly to the service provider as indicated in your assistance request.

Application Denied: Your program administrator has reviewed your application and denied it for payment. You may appeal the decision by contacting your program administrator to request an appeal of the decision, either in writing or orally, within 10 days of the date being notified of your denial. 

Assistance requests have been moved to the WITHDRAWN status for one of the following reasons:

Reasons Moved to Withdrawn Actions That Can be Taken By Applicant
1. You had an incomplete assistance request at the time of the program deadline on December 7, 2020.

Applicants moved to withdrawn for this reason are unable to appeal the move. If you need additional housing assistance, please contact 211 (Toll Free:1.800.543.7709; Local: 651.291.0211) for housing resources and support.

2. You indicated to your program administrator that you do not plan to complete your application.

You may appeal this decision with your program administrator within 14 days of your application being moved to withdrawn.


3. Your program administrator made several unsuccessful attempts to contact you about completing your application prior to December 7, 2020.

You may appeal this decision with your program administrator within 14 days of your application being moved to withdrawn.

4. The software inadvertently allowed you to submit your application after December 7, 2020 at 11:59. (Each assistance request submission is timestamped. Assistance requests submitted AFTER 12/7/2020 will be moved to withdrawn because they did not meet the deadline.)

Applicants moved to withdrawn for this reason are unable to appeal the move. If you need additional housing assistance, please contact 211 (Toll Free:1.800.543.7709; Local: 651.291.0211) for housing resources and support.
5. At the time of the deadline (December 7, 2020, 11:59 pm), your submitted assistance request did not include any uploaded documents NOR an amount of requested assistance.
Applicants moved to withdrawn for this reason are unable to appeal the move. If you need additional housing assistance, please contact 211 (Toll Free:1.800.543.7709; Local: 651.291.0211) for housing resources and support.
6. On December 30, 2020, your submitted assistance request did not include an amount of requested assistance.

Applicants moved to withdrawn for this reason are unable to appeal the move. If you need additional housing assistance, please contact 211 (Toll Free:1.800.543.7709; Local: 651.291.0211) for housing resources and support.

If you would like to receive COVID-19 Housing Assistance Program updates, please sign up for Minnesota Housing’s eNews list.

Why did the COVID-19 Housing Assistance Program stop accepting applications after December 7?

The COVID-19 Assistance Program is funded by federal dollars through the Coronavirus Relief Fund, which was authorized by the federal Coronavirus Aid, Relief, and Economic Security (CARES) Act and this funding expires on December 31, 2020. Local administrators need the rest of December to review and process as many applications as possible.












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