Penny C
info@housinglink.org

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Updated January 14th, 2022 by Penny C

I have not received any emails. Why?

Make sure to add  info@housinghub.info  to your contacts. Check your Spam and Promotions folders to see if the emails are there. Go to  Your Notifications & Messages.  Check the boxes next to these two options: I want to receive periodic notifications on my wait list position I want to receive notifications about new wait lists I can join If you...

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Updated January 14th, 2022 by Penny C

I can’t find my verification email. What should I do?

Check your SPAM and Promotions folders. Your verification email was sent from  info@housinghub.info If you still can’t find it, try to create an account again with the same email address, and check again for the confirmation email. If you are still unable to find the confirmation email, contact Housing Hub Support at  info@housinghub.info...

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Updated March 20th, 2021 by Penny C

Scam and Fraud Prevention

Scam listings are a persistent problem for HousingLink and all listing services. To combat this, we are asking landlords to provide proof of your authority to advertise your listing. You only need to do this once per property.  Before your listing can be approved, you’ll need to upload a copy of either your management contract or your property tax s...

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Updated October 25th, 2021 by Penny C

Photos

Your property information can include up to 20 photos that you only upload one time.  These photos will stay with your property, available for any listings you make in the future.  To change or edit your photos: Login to HousingLink Click Properties Click  Edit Icon Scroll to Property Photos To remove a photo:  Click the X icon next to the photo. To...

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Updated January 14th, 2022 by Penny C

What counts as income?

Follow this link for more info: https://affordablehousingonline.com/housing-help/Household-Income...

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Updated January 14th, 2022 by Penny C

Have a question about how to use the website or experiencing an issue?

Email us at info@housinghub.info...

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Updated January 14th, 2022 by Penny C

Do I have to pay an application fee to get on the waitlist?

No. You do not have to pay an application fee to get on a wait list.  Once your name comes up on a list for housing, you may have to pay an application fee depending on the type of housing....

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Updated March 18th, 2021 by Penny C

Listing Description

In addition to the listing header always provided, listings at your properties can also include a text description for you to include unique information about your available units. Limit 1000 characters....

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Updated October 25th, 2021 by Penny C

Listing Close Date

The listing close date ( Close this listing ), will be the date the listing will no longer be available in the housing search tool. When you first enter a listing the close date will default to 14 days in the future. You may change it if your prefer a longer or short listing time period.   To edit the listing end date,  Login to HousingLink Click on...

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Updated January 14th, 2022 by Penny C

I need to upload documents. What format can the documents be in?

bmp, jpg, png, pdf, txt, rtf, doc, docx...

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Updated March 18th, 2021 by Penny C

Add a new listing in HousingSearch

1.   Create an account. 2. If your account does not have a listing already, you will be automatically routed to process of ADD A NEW LISTING 3. Ensure you have the documents required to complete a listing in HousingSearch.  4. Complete the details of Step 1.  (This information applies to your property not just the units in your property.) 5. Click N...

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Updated March 20th, 2021 by Penny C

Status: Pending Approval

Upon submission of a property and listing, HousingLink staff check submitted documentation to ensure your listing is not fraudulent. We may contact you as part of that verification. Once verified, all current and future listings for that property will be released and will appear in the search tool on the advertise date indicated. Note: These documen...

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Updated March 18th, 2021 by Penny C

Create a landlord account in HousingSearch

Go to www.housinglink.org  Click Create Account Add details to  My Profile Be sure to check  Landlord , and if you choose multiple roles, make Landlord the primary role. Complete remaining details under profile.  ...

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Updated March 20th, 2021 by Penny C

Documents needed to add a listing to HousingSearch

REQUIRED DOCUMENTS Scam listings are a persistent problem for HousingLink and all listing services. To combat this, we are asking landlords to provide proof of your authority to advertise your listing. You only need to do this once per property.  The following documents are required to have a listing included in HousingSearch. The type of documents ...

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Updated January 14th, 2022 by Penny C

How do I get off of a waitlist?

On your Hub, you will see each list you are in on the  My Wait Lists  section. On the right side of the lists you are on you will see a red  Remove Me . Click on this link to remove yourself from the list....

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Updated October 25th, 2021 by Penny C

What's New in HousingSearch

Info On Saturday, March 20, 2021 the HousingLink Landlord Listing Management application will be updated with some enhancements, listed below. Click on an item to see a description of the change. Scam and Fraud Prevention Scam and Fraud Prevention Scam listings are a persistent problem for HousingLink and all listing services. ... Scam listings are ...

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Updated January 14th, 2022 by Penny C

Why did it ask for my date of birth?

Your date of birth is used to uniquely identify you, in the event that another person has the same name as you do.  Some wait lists have age requirements. Your date of birth helps us determine if you are eligible for these lists....

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Updated March 18th, 2021 by Penny C

Additional Program to Support Landlords and Renters

Landlords can now select if they'd like their listing to be a part of Beyond Backgrounds. Beyond Backgrounds is a program that provides support to landlords who are willing to rent to someone with criminal, credit or rental history barriers in their background. When a landlord rents to a Beyond Backgrounds participant, they have access to up to $2,0...

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Updated March 18th, 2021 by Penny C

Pet Details

In addition to specifying which pets you allow, your listing can include your pet policy as well as additional descriptions of pet fees, pet rent, breed or weight restrictions. ...

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Updated January 14th, 2022 by Penny C

How do I change my password?

Login to your Housing Hub account Click the [My Profile] button Enter your desired password in the  Password  and  Confirm Password  fields Click [Save], located near the top right of the page...

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Updated January 14th, 2022 by Penny C

How do I get on a waitlist?

Create your account and complete your profile.  Log in to your account and go to Your Hub. Here you will see  Additional wait lists you can join.  Click the [View Details] button to read more about the wait list and properties. Click the [Join Wait List] button to add your name to the list.  Once you add your name to the list, you will see it in the...

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Updated January 14th, 2022 by Penny C

Can I cancel my account?

At this time you can’t delete your account. This feature is coming soon.  However, you can remove the selection criteria from your profile, uncheck the boxes about receiving periodic updates, and remove yourself from any wait lists that you joined.  ...

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Updated January 14th, 2022 by Penny C

Where am I at on the waitlist? How much longer do I have to wait?

On your Hub, you can see each list you are on in the  My Wait Lists  section. At the bottom of each list you are on you will see your general position. The positions are  Bottom Third ,  Middle Third , or  Top Third . The  Estimated Wait  at the top right is the estimated total amount of time you may have to wait from when you  joined the list . Exa...

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Updated January 14th, 2022 by Penny C

Is my information safe?

Yes. Your information is never used outside of the Housing Hub system in a manner that enables anyone to personally identify you. Our reporting uses your data in summary, so no one will know you are registered with the software except Housing Hub users and support personnel....

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