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Status: Pending Approval
Upon submission of a property and listing, HousingLink staff check submitted documentation to ensure your listing is not fraudulent. We may contact you as part of that verification. Once verified, all current and future listings for that property will be released and will appear in the search tool on the advertise date indicated. Note: These documen...
0 min reading timeHow do I get off of a waitlist?
On your Hub, you will see each list you are in on the My Waitlists section. On the right side of the lists you are on you will see a red Remove Me . Click on this link to remove yourself from the list....
0 min reading timeHave a question about how to use the website or experiencing an issue?
Email us at info@waitlistcentral.org...
0 min reading timeEditing a Property
Here are the steps to editing a property in Waitlist Central: Login to Waitlist Central with your property manager credentials. Scroll to lower half of screen to Recent Properties Locate the property you want to edit. Click the icon Make any edits. Scroll to bottom of page. Click Save....
0 min reading timeSearch for an applicant
To search for an applicant on a wait list, go to My Hub. In the Search for Applicants box, enter in applicant name. (You can use first or last name.) Select the applicant by clicking on applicant name....
0 min reading timeHow can I read my Waitlist Central notifications?
If you've received a text telling you to login to Waitlist Central, you will want to read any new notifications. To read new notifications, login to Housing Hub using your login credentials. Any new notifications will be at the top of your [My Hub] To read previous notifications, click the [notifications] button on the left hand side of screen....
0 min reading timeAdditional Program to Support Landlords and Renters
Landlords can now select if they'd like their listing to be a part of Beyond Backgrounds. Beyond Backgrounds is a program that provides support to landlords who are willing to rent to someone with criminal, credit or rental history barriers in their background. When a landlord rents to a Beyond Backgrounds participant, they have access to up to $2,0...
0 min reading timeAdding a Property
Here are the steps to add a property to Waitlist Central: Login to Waitlist Central with your property manager credentials. Scroll to lower half of screen to Recent Properties Click Create New Property (Green button on right side of screen) Fill in the details including: Location If you have similar properties in multiple sites, use Scattered Sites...
0 min reading timeWhy did it ask for my date of birth?
Your date of birth is used to uniquely identify you, in the event that another person has the same name as you do. Some waitlists have age requirements. Your date of birth helps us determine if you are eligible for these lists....
0 min reading timeCreate an applicant account
Here are the steps to creating an applicant account in Waitlist Central: Go to https://waitlistcentral.org/create-account Complete the following details: Name, Email and password Contact Information including: address date of birth phone number can this phone number receive text messages? Are you a victim of domestic violence Are you currently displ...
0 min reading timeI have not received any emails. Why?
Make sure to add info@waitlistcentral.org to your contacts. Check your Spam and Promotions folders to see if the emails are there. Go to Your Notifications & Messages. Check the boxes next to these two options: I want to receive periodic notifications on my waitlist position I want to receive notifications about new waitlists I can join If y...
0 min reading timeDocuments needed to add a listing to HousingSearch
REQUIRED DOCUMENTS Scam listings are a persistent problem for HousingLink and all listing services. To combat this, we are asking landlords to provide proof of your authority to advertise your listing. You only need to do this once per property. The following documents are required to have a listing included in HousingSearch. The type of documents ...
0 min reading timeClose a Waitlist
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0 min reading timeListing Close Date
The listing close date ( Close this listing ), will be the date the listing will no longer be available in the housing search tool. When you first enter a listing the close date will default to 14 days in the future. You may change it if your prefer a longer or short listing time period. To edit the listing end date, Login to HousingLink Click on...
0 min reading timePet Details
In addition to specifying which pets you allow, your listing can include your pet policy as well as additional descriptions of pet fees, pet rent, breed or weight restrictions. ...
0 min reading timeCreate a landlord account in HousingSearch
Go to www.housinglink.org Click Create Account Add details to My Profile Be sure to check Landlord , and if you choose multiple roles, make Landlord the primary role. Complete remaining details under profile. ...
0 min reading timeIs my information safe?
Yes. Your information is never used outside of the Waitlist Central system in a manner that enables anyone to personally identify you. Our reporting uses your data in summary, so no one will know you are registered with the software except Waitlist Central users and support personnel....
0 min reading timePhotos
Your property information can include up to 20 photos that you only upload one time. These photos will stay with your property, available for any listings you make in the future. To change or edit your photos: Login to HousingLink Click Properties Click Edit Icon Scroll to Property Photos To remove a photo: Click the X icon next to the photo. To...
0 min reading timeScam and Fraud Prevention
Scam listings are a persistent problem for HousingLink and all listing services. To combat this, we are asking landlords to provide proof of your authority to advertise your listing. You only need to do this once per property. Before your listing can be approved, you’ll need to upload a copy of either your management contract or your property tax s...
0 min reading timeDo I have to pay an application fee to get on the waitlist?
No. You do not have to pay an application fee to get on a waitlist. Once your name comes up on a list for housing, you may have to pay an application fee depending on the type of housing....
0 min reading timeWhat counts as income?
Follow this link for more info: https://affordablehousingonline.com/housing-help/Household-Income...
0 min reading timeAdd a new listing in HousingSearch
1. Create an account. 2. If your account does not have a listing already, you will be automatically routed to process of ADD A NEW LISTING 3. Ensure you have the documents required to complete a listing in HousingSearch. 4. Complete the details of Step 1. (This information applies to your property not just the units in your property.) 5. Click N...
0 min reading timeWhere am I at on the waitlist? How much longer do I have to wait?
On your Hub, you can see each list you are on in the My Waitlists section. At the bottom of each list you are on you will see your general position. The positions are Bottom Third , Middle Third , or Top Third . The Estimated Wait at the top right is the estimated total amount of time you may have to wait from when you joined the list . Exac...
0 min reading timeHow do I add another person to my account?
Waitlist Central accounts can include an alternate contact in your profile. To add another person to your account: Login to Waitlist Central using your email and password. Click the [My Profile] button. Scroll down to [Add an alternate to my account] Select [Yes] Enter in the alternate contact name. Select preferred contact method. Add in email, ...
0 min reading timePublish a Waitlist
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0 min reading timeHow can I see more housing options?
To expand your housing search, we recommend that you log out of your Waitlist Central account. To log out, click [Log Out] button top of screen. Once logged out, [Search Available Housing], enter in new criteria. If you find a waitlist that you want to be added to, click [Login to Join] button. (You must log back in to join the waitlist.) TIP: To gi...
0 min reading timeEdit or change my profile
These are the steps to follow to edit or change your profile on Housing Hub Login to Waitlist Central with your email and password. Click on [ My Profile] button on the left hand side of screen. Make any edits or changes to your profile. Click [Save] button at bottom of screen. Your browser does not support HTML5 video. If you make changes to yo...
0 min reading timeI can’t find my verification email. What should I do?
Check your SPAM and Promotions folders. Your verification email was sent from info@waitlistcentral.org If you still can’t find it, try to create an account again with the same email address, and check again for the confirmation email. If you are still unable to find the confirmation email, contact Waitlist Central Support at info@waitlistcentral.or...
0 min reading timeHow do I upload documents?
Login to your Waitlist Central account Click the [My Profile] button Click [Documents] button on left hand side of screen. Click the paper clip icon. Browse for your document. Click [Open]. Give your document a name (optional). Click [Upload]. Your browser does not support HTML5 video. I need to upload documents. What format can the documents be in...
0 min reading timeAdding Team Member
Here are the steps to adding a team member to your property's Waitlist Central Account. Login to Waitlist Central with your property manager credentials. Click on Manage Your Plan (the green button on the left hand side of screen) Click on Manage Team (on the left hand side of screen) Click Invite Team Member Fill out the information Email Name Sel...
0 min reading timeI need to upload documents. What format can the documents be in?
bmp, jpg, png, pdf, txt, rtf, doc, docx...
0 min reading timeAdmin or manager
When adding a team member to your property's Waitlist Central account you can select a specific role for each team member. Each role can manage a waitlist. What are the differences between admin and manager? Manager has the ability to edit waitlists and properties as assigned by admin but cannot see any of the billing information. Admin can see al...
0 min reading timeCan I cancel my account?
At this time you can’t delete your account. This feature is coming soon. However, you can remove the selection criteria from your profile, uncheck the boxes about receiving periodic updates, and remove yourself from any waitlists that you joined. ...
0 min reading timeReceived a text or email notification?
Login to Waitlist Central to see your Waitlist Central notifications using your applicant login credentials. New notifications will be at the top of My Hub as shown below. You can also access all notifications via the Notifications button on the left-hand side of the screen. ...
0 min reading timeHow can I find more waitlists that meet my housing preferences?
Do you want to see waitlists that perfectly match your housing preferences? Yes No, I want to expand my search I don't remember which housing preferences I added to my search To see more waitlist for which you qualify, login to Housing Hub with your credentials and click [Find More Wait Lists]. Any waitlists you see here are those that ma...
0 min reading timeFill a vacancy
Here are the steps to fill a vacancy with your waitlist: Login to Waitlist Central with your property manager credentials. Find the waitlist at the property with your vacancy. Click on the list icon: Review the list of applicants. To review an applicants details click on their name Look for drop down list to the underneath the applicant's status...
0 min reading timeManage Waitlist Central Plan
Here are the steps to manage your Waitlist Central plan: Login to Waitlist Central with your property manager credentials. Look for Manage Your Plan on the left hand side of screen. Scroll to the bottom of the page until you see Number of Managed Units . Edit the number of units as appropriate. Click Update Upon clicking update, your credit card...
0 min reading timeSave and edit a waitlist
These are the steps to edit and save a waitlist: Login using your Waitlist Central property manager credentials Scroll to find the wait list you would like to edit. Click on the edit icon next to the name of your waitlist. Change the wait list items you need to edit. ***Pay special attention to the D a te of Open Waitlist ** If this date is in th...
0 min reading timeCreate a waitlist
Here are the steps to create a waitlist: Login to Waitlist Central with your property manager credentials. Look for Create New Waitlist button in middle of page. Create a waitlist name. Fill in the details including: Type Unit & Preferences Annual Maximum Income Limits In order to save your wait list ALL of these boxes will need a number. If yo...
0 min reading timeHow do I get on a waitlist?
Create your account and complete your profile. Log in to your account and go to Your Hub. Here you will see Additional waitlists you can join. Click the [View Details] button to read more about the waitlist and properties. Click the [Join Wait List] button to add your name to the list. Once you add your name to the list, you will see it in the ...
0 min reading timeWhat's New in HousingSearch
Info On Saturday, March 20, 2021 the HousingLink Landlord Listing Management application will be updated with some enhancements, listed below. Click on an item to see a description of the change. Scam and Fraud Prevention Scam and Fraud Prevention Scam listings are a persistent problem for HousingLink and all listing services. ... Scam listings are ...
0 min reading timeListing Description
In addition to the listing header always provided, listings at your properties can also include a text description for you to include unique information about your available units. Limit 1000 characters....
0 min reading timeHow do I change my password?
Login to your Waitlist Central account Click the [My Profile] button Enter your desired password in the Password and Confirm Password fields Click [Save], located near the top right of the page...
0 min reading time